Freshservice ITSM Executive Lunch, by invitation
Service management, without the drag.
A three-hour lunch at Ming Court for Hong Kong IT leaders. See how teams are leaving legacy ITSM, what AI agents now handle on the service desk, and compare 2027 plans with peers over Cantonese fine dining.
Set your place- Date
- Thursday 19 November 2026
- Time
- 12:00 noon to 3:00 pm
- Venue
- Ming Court, Cordis Hong Kong, Mong Kok
- Seats
- 16, for senior IT leaders
The afternoon
Short talks, one live demo and most of the time at the table. No slides during lunch service.
- Arrival and welcome drinks
- Seated lunch and welcomeRogue Nexus and Starsky open the afternoon.
- Keynote from FreshworksService management without the complexity, and where Freddy AI Agent Studio fits.
- Customer perspectiveWhat it really takes to leave a legacy ITSM platform.
- Live demoFreshservice with AI agents across the portal, Teams, Slack and email, plus IT asset management.
- Table discussionsYour priorities for 2027. You choose the topics when you register.
- Wrap-up
- Close
Set your place at the table
Three quick taps and your details. Your answers shape the table discussions, so the hour is spent on what matters to you.
Step 1 of 4
What runs your service desk today?
Pick the closest match.
Step 2 of 4
When is it up for renewal?
A rough idea is fine.
Step 3 of 4
What should we put on the table for 2027?
Choose up to two. We group the table discussions around the most popular picks.
Your place is set.
We will confirm your seat by email within two working days. Here is your place card.
Thursday 19 November 2026, 12:00 noon
Ming Court, Level 6, Cordis Hong Kong
Plans changed? Reply to the confirmation email and we will offer your seat to the next guest.
Ming Court
A short walk from Mong Kok MTR, exit C3, through Langham Place.
555 Shanghai Street, Mong Kok, Kowloon